Product Questions Or Help

Message us anytime by clicking on the chat bubble in the lower, right hand corner of any page. This is the fastest way to get in contact with us. 

Email us at hello@thecrystalelephant.com 24 hours a day, 7 days a week. We will try our best to respond to your questions as soon as we can.

Call or text us at (619) 432-7857. 

We don’t have a physical storefront, but are in San Diego, CA. Contact us if you need our physical address. 

Order Status

If you have created an account with us, you may check on the status of your order by clicking on the “My Account” button on the upper right hand corner. You will be asked to enter your email address and password to retrieve the status of your order.