Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges?

There are multiple shipping options at checkout.

Which payment methods are accepted?

We accept Stripe and all major credit cards. 

How long will delivery take?

See the Shipping Page for details on shipping and handling times. 

How secure is shopping? Is my data protected?

Checkout is secure. We use encrypted SSL security to ensure that your credit card information is 100% protected. 

What exactly happens after ordering?

After you submit your order you’ll be charged for the order amount and will receive an email confirmation that will include your order details. Your order will go into the queue to be fulfilled. When it’s ready it will be packaged and shipped to your address. 

Ways To contact us

Product Questions Or Help

Message us anytime by clicking on the chat bubble in the lower, right hand corner of any page. This is the fastest way to get in contact with us. 

Email us at [email protected] 24 hours a day, 7 days a week. We will try our best to respond to your questions as soon as we can.

Call or text us at (619) 432-7857. 

We don’t have a physical storefront, but are in San Diego, CA. Contact us if you need our physical address. 

Order Status

If you have created an account with us, you may check on the status of your order by clicking on the “My Account” button on the upper right hand corner. You will be asked to enter your email address and password to retrieve the status of your order.